Job description
As a Senior Business Process Analyst (BPA) for Export Control division, you will be the key liaison between Compliance & Export Control departments and the IT organization. Your primary mission is to assess, refine, and implement business processes and related information systems (e.g., SAP/GTS) to enhance their effectiveness, ensuring they align with legal priorities and the company's strategic direction.
Key Responsibilities:
Act as the first IT contact for business stakeholders and process owners in the Compliance & Export Control departments.
Assess, change, and refine business processes and related information systems (e.g., SAP, external customs declaration systems) to ensure effectiveness and alignment with strategic priorities.
Play a key role in IT development and implementation projects, managing transitions from development to support phases.
Support Functions:
Serve as the bridge between the business organization, IT organization, and outsourcing partners, including customs authorities and IT service providers.
Document "as-is" and "to-be" processes and assist in developing business case transitions.
Management & Leadership:
Lead and steer project teams, ensuring proper documentation and knowledge transfer before go-live.
Drive change and handle resistance, providing leadership and direction in high-pressure environments.
Process & Improvement:
Translate business requirements into IT requirements and select or design appropriate solutions to meet these requirements.
Continuously improve processes to align with export control and customs regulations.
Additional Duties:
Ensure compliance with export control procedures and customs declaration rules in a complex logistics environment.
Travel Requirements: Up to 10% travel required.
Your qualifications
Education: Bachelor's or Master's degree in Information Technology, Business Administration, or Tax Law.
Skills & Experience:
5-10 years of experience in export control procedures and customs declaration rules/systems in a complex logistics environment.
Proven experience with IT systems supporting export control and customs, specifically SAP/Logistics (ECC and/or S4) and SAP/GTS.
Experience working with external solution providers in export control and customs areas.
Technical Skills:
In-depth knowledge of SAP/GTS (especially GTS 11 and/or GTS/HANA 2023) and SAP/Logistics.
Ability to document and transition business processes effectively.
Soft Skills:
Strong customer focus, result-oriented, and committed to excellence.
Proactive personality capable of dealing with resistance.
Leadership capability with the ability to steer a team and drive change.
Strong communication and presentation skills, fluent in Dutch and/or English.
Other Requirements:
Ability to perform in high-pressure environments and a hands-on mentality.
Passionate about driving innovative solutions.
What we offer
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