Social Compliance & Process Improvement Lead
ID
4006
Industrie
(B) Antwerpen
Project
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Functieomschrijving
For one of our customers in Belgium we are in search for a Social Compliance & Process Improvement Lead.
This role is about optimizing, structuring, and safeguarding the social-compliance processes within the project.
It combines operational compliance control with process improvement, digital optimization, and team support.
The focus is on efficient workflows, clear documentation, and the management of key SC systems (HubSpot, SharePoint).
In addition, trends, and risks within the subcontracting chain to enable timely corrective actions will be monitored.
Core tasks & responsibilities:
Process Improvement & Structuring
HubSpot Optimization & Functional Management
SharePoint Structure, Optimization & Management
Dashboards, Reporting & Trend Monitoring
Team Training & Onboarding
Operational Social-Compliance Tasks
Result areas:
It combines operational compliance control with process improvement, digital optimization, and team support.
The focus is on efficient workflows, clear documentation, and the management of key SC systems (HubSpot, SharePoint).
In addition, trends, and risks within the subcontracting chain to enable timely corrective actions will be monitored.
Core tasks & responsibilities:
Process Improvement & Structuring
• Optimizing and standardizing social-compliance processes.
• Creating workflows, procedures, and quality guidelines.
• Developing manuals, templates, and work instructions.
HubSpot Optimization & Functional Management
• Managing and improving pipelines, ticket flows, dashboards, and reports.
• Testing, configuring, and documenting new functionalities.
SharePoint Structure, Optimization & Management
• Structuring the SharePoint environment for social compliance.
• Managing folder structures, access rights, and document flows.
• Safeguarding version control and document standards.
Dashboards, Reporting & Trend Monitoring
• Developing visual dashboards.
• Monitoring trends, recurring issues, and risk domains among contractors.
• Providing data-driven insights and recommendations to management.
Team Training & Onboarding
• Training team members in new processes and systems.
• Organizing mini-trainings, demos, and refresh sessions.
• Acting as the point of contact for workflows, tools, and documentation.
Operational Social-Compliance Tasks
• Performing checks on contractors (A1, Limosa, contracts, wages, permits).
• Following up and mitigating non-compliances.
• Supporting audits, reviews, and communication with subcontractors.
• Conducting spot checks and internal audits.
Result areas:
• Streamlined processes and increased compliance.
• Clear documentation and more efficient teamwork.
• Strong digital environment (HubSpot + SharePoint).
• Improved visibility of trends and risks.
• Consistent data-driven monitoring and reporting.
Je profiel
Specific Role Requirements:• Knowledge of Belgian/EU labour law for migrant workers
• Streetwise and accurate, handle sensitive complaints and unbiased attitude
• Willing to work 4 out of 5 days on a construction site in the harbour of Antwerp + 1-day WFH
• Execute weekly internal audits/spot-checks on site with a colleague whole year – round, construction site experience is a bonus
Level of education & Experience in general:
• Hands on attitude, analytical and problem-solving skills
• Stress-resistant, able to define and prioritize issues and solve in a pragmatic way
• Self-starter and self-resolving skills
• Excellent verbal and written Dutch & English, eastern European languages are an advantage
• Previous experience in complex construction projects
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